Nov 202016
 November 20, 2016

Refugee Support – Update to IRC Volunteer Process

Posted by Sarah Turner

Posted on November 20, 2016

1. Volunteer Application Process
If you have not fully completed the ongoing volunteer application process:

a. Submit online application through IRC’s website here.
b. Send an email to to let us know that you have applied and what program(s) you are interested in.
c. IRC will contact you with a request for a phone interview.
i.  At this point, IRC is resuming the “standard” volunteer process for UUSS.
ii. You will be matched with the specific program that you selected on your application.
d. After the phone interview, IRC will send you an email requesting a $30.00 payment for your Background Check.
e. Upon receiving your $30.00 payment, IRC will submit a request for your Background Check through Hire Right.
f. Hire Right will send you an email requesting information to complete your Background Check.
g. IRC will receive the results of your Background Check and, if your results state “Meets Company Standard” then IRC will send you a welcome email with instructions and assign you to your specified program.
h. You will be required to sign up for and attend a General Orientation.
i. AFTER attending the General Orientation, you must schedule program-specific training with your program’s supervisor.

2. Logging Volunteer Hours
If you are already on-boarded as an “ongoing volunteer” with IRC, you must follow these steps to log your volunteer hours, , which must be logged in daily and by the end of each month:

a. Process:
i. Login to Salesforce with your personal email address through this link:
1. If you forgot your password, click “Forgot Password” to receive a new password via email from Salesforce.
ii. Click the yellow “SUBMIT” button towards the center top of the screen.
iii. Select “Individual Hours.”
iv. Enter the number of hours that you volunteered.
v. Avoid the dropdown choice “Shared Services.” (This is only used for volunteers who assist MG and R&P clients at the same time.)
vi. All logged hours are verified by IRC staff and corrected, if needed.
vii. If you have any problems or questions, contact your program’s supervisor.

b. What To Include:
i.   Time spent working with or planning for the activity and clients (i.e., meetings, curriculum prep, training, etc. are included and must be logged).
ii.  NOT included or logged = time spent traveling to/from class.
1. EXCEPTION: include transit time ONLY if you’re also transporting a client.  In this case, you may submit mileage to your program’s supervisor.

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  2 Responses to “Refugee Support – Update to IRC Volunteer Process”

  1. Hello There,
    My name is Linda Buckley, and I have been to services at UUSS a couple of times. I’m very impressed with the activities and activism of this congregation, and I’d like to get more involved. I am particularly interested in helping with the volunteer effort with refugees. I was for many years a faculty member at CSU, Sacramento, teaching linguistics and ESL teacher training courses. I also had a USAID literacy training project in upper Egypt between 2000 and 2004, for teaching methodology in schools for female drops outs. I’m still working at University of the Pacific, so I don’t have tons of time, but if I could be of help in this effort with ESL and new immigrants, I’d like to be involved.

    • Hi Linda,

      Welcome to UUSS and thank you for your interest in supporting refugees being resettled in Sacramento. You mentioned teaching ESL is your primary interest in serving refugees. We have partnered with the International Rescue Committee (IRC) and just launched their Mommy and Me ESL program at our UUSS campus, holding our first ESL class this past Thursday. It would be great to have you as part of this exciting program!

      To get started, follow the steps outlined in the post above to complete your application with IRC and the required background check. Please also send us an email at so we have your contact information and can follow-up with you. Thanks so much!

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